Privacy Policy

1. Who We Are

Axcelot Ltd. is a UK-based company providing cybersecurity consultancy and related services.
Registered office: 31 High Street, Haverhill, Suffolk, United Kingdom. CB9 8AD
Contact email: [email protected]

2. Information We Collect

We may collect the following types of personal data:
a. Information You Provide

• Name, email address, company name, and other contact information submitted through our contact forms or webinar registration forms
• Any additional information you provide when communicating with us by email or via our CRM system

b. Information We Collect Automatically

• IP address, browser type, device information, and general geolocation
• Usage data such as pages visited, time spent, referring pages (via Cloudflare Analytics and WP Engine logging)
• Cookies and tracking technologies, as described below

3. How We Use Your Data

We may use your personal data for the following purposes:

• To respond to enquiries submitted via our website
• To provide you with information about webinars or services you have expressed interest in
• To manage marketing communications (with your consent) via Mailchimp and SendGrid
• To maintain website security and performance (via Cloudflare and WP Engine)
• To analyse website usage for optimisation and troubleshooting
• To support internal operations, such as client relationship management and project delivery

4. Legal Bases for Processing

We rely on the following lawful bases under the UK GDPR:

• Consent – for email marketing and newsletter sign-ups
• Contract – when responding to enquiries about our services
• Legitimate interests – for business administration, analytics, and security
• Legal obligation – where required for recordkeeping or regulatory purposes

5. How We Share Your Data

We do not sell your data. We may share your information with:

• Mailchimp and SendGrid, for marketing email delivery
• Microsoft Office 365, for email communication
• Cloudflare, for DNS, security, and analytics services
• Our secure, self-hosted CRM system for managing enquiries and client records
• Service providers where necessary for hosting or administrative purposes

All third-party services are carefully selected to meet security and compliance standards.

6. International Transfers

Where data is transferred outside the UK or EEA (e.g., via Cloudflare or Mailchimp), we ensure appropriate safeguards are in place, such as:

• Adequacy decisions
• Standard Contractual Clauses (SCCs)
• Vendor-specific safeguards and certifications

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. You may request deletion of your data at any time (see below).

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent (e.g., for marketing emails)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: [email protected]

9. Cookies & Tracking

Our site uses cookies to:

• Improve performance and security (via Cloudflare)
• Monitor site usage and troubleshoot issues (via WP Engine and server logs)
• Enhance marketing communications, where consent is given

You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the effective date clearly noted at the top.

11. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Data Protection Contact
Axcelot Ltd
[email protected]

PO Box 289 

London

United Kingdom

KT4 9FP